Privacy policy

How ATView processes personal data, under Articles 13 and 14 of the GDPR.

Privacy notice pursuant to Articles 13 and 14 of Regulation (EU) 2016/679

Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (the “Regulation”), ATView S.r.l. (hereinafter “ATView”) provides its customers, including prospective customers, and third parties in general (e.g. delegates, legal representatives, etc.) who come into contact with it on behalf of or under mandate from customers (the “Data Subjects”), with the information required by law on the processing of their personal data (“Personal Data”).

1. Data controller and contact details

ATView S.r.l. (Tax Code/VAT no. 12023470961), with registered office at Via Volturno 5, 20900 Monza (MB), Italy, represented by its pro tempore legal representative, processes the Data Subjects’ data and is the Data Controller of the Personal Data. It is responsible for applying the organisational and technical measures appropriate to data protection under current legislation.

For any matter concerning the processing of Personal Data and the exercise of their rights, Data Subjects can contact the Controller at: privacy@atview.tech.

2. How and from what source Personal Data is collected

The Personal Data processed by the Controller may be obtained directly from the Data Subject, including through remote communication tools (e.g. websites, apps, call centres).

Only for data of third parties (e.g. delegates, legal representatives or other persons acting on behalf of or under mandate from customers), Personal Data may be obtained from the relevant customer in the context of the contractual relationship, pursuant to Article 14 of the Regulation.

3. Categories of Personal Data processed

  • Browsing data: IP addresses, domain names, time of the request, method used, response code, operating system and browser parameters, logs;
  • Personal details: first name, surname, tax code, address, date and place of birth, nationality;
  • Contact details: telephone numbers, email addresses;
  • Profiling and marketing data: interests and hobbies;
  • Other data attributable to the categories above.

4. Purposes and legal basis of the processing

Website registration and handling of requests

For registration, handling of contact requests, sending of informational material. Legal basis: performance of pre-contractual or contractual measures.

Performance of the contract

For managing the contractual relationship and providing the requested services. Legal basis: performance of the contract and legal obligations.

Legal obligations, defence of legal claims, fraud prevention

To comply with legal obligations or defend a right in court. Legal basis: legal obligation or legitimate interest.

Promotional activities for similar services/products

Sending promotional communications relating to services already purchased. Legal basis: legitimate interest.

Promotional activities for ATView services/products

Subject to consent, sending promotions by traditional and automated means. Legal basis: consent.

Marketing for ATView partners

Subject to consent, sending promotional communications from commercial partners. Legal basis: consent.

Profiling

Subject to consent, for commercial analysis and personalisation. No decisions are made based solely on automated processing that produce legal or similarly significant effects on the Data Subject. Legal basis: consent.

5. Recipients of personal data

Data may be disclosed to:

  • service providers acting as Data Processors (e.g. IT services, hosting and cloud storage, marketing);
  • ATView’s commercial partners;
  • public administrations or competent authorities.

Data will not be publicly disclosed.

6. Transfer of data to third countries

Some service providers (in particular cloud and email service providers) may involve the transfer of Personal Data outside the European Economic Area. In such cases the transfer takes place only where adequate safeguards are in place, such as a European Commission adequacy decision or the Standard Contractual Clauses adopted by the Commission. Data Subjects can request a copy of the safeguards adopted by writing to privacy@atview.tech.

7. Retention period

Personal Data is kept for the time strictly necessary to achieve the purposes for which it was collected and, in particular:

  • Data relating to the contractual relationship: for the entire duration of the contract and, afterwards, for the ordinary limitation period (10 years) for the purposes of complying with legal obligations and defending legal claims;
  • Data for marketing purposes: up to 24 months from collection of consent or from the Data Subject’s last interaction, unless consent is withdrawn earlier;
  • Data for profiling purposes: up to 12 months from collection of consent, unless consent is withdrawn earlier;
  • Browsing data: for the technically necessary time and in any case within the limits set by applicable law.

At the end of these periods the data is deleted or anonymised, unless further legal obligations apply.

8. Processing methods

Data is processed by authorised personnel with electronic tools and in accordance with the principles of lawfulness and fairness, adopting security measures appropriate to protect its confidentiality, integrity and availability. Profiling activities are carried out in aggregate form to improve promotional activities.

9. Rights of the Data Subject

Data Subjects may exercise the following rights at any time:

  • access to data;
  • rectification or completion;
  • erasure (right to be forgotten);
  • restriction of processing;
  • data portability;
  • objection to processing;
  • withdrawal of consent.

Where processing is based on consent, the Data Subject has the right to withdraw it at any time, without affecting the lawfulness of the processing carried out on the basis of the consent given before withdrawal.

To exercise their rights, Data Subjects can write to privacy@atview.tech or to ATView’s registered office.

Data Subjects also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) (www.garanteprivacy.it) or to bring legal proceedings under Articles 78 and 79 of the Regulation.

Last updated: June 2026.