Outsourced back office
Our team works inside your systems: contracts to enter, records to check, master data to keep correct. With written procedures and traceable access, within the scope of ISO/IEC 27001:2022 certification.
When it makes sense to outsource
Operational work grows faster than the people carrying it out.
Peaks block everything
Campaigns, deadlines and price list changes push everything else into a queue.
Skilled people on repetitive tasks
Time taken away from work that really requires expertise.
Errors found late
When the record is already well advanced and correcting it takes more time.
What we handle
On your systems, with dedicated people.
Entry and checking
Contracts and records entered, verified and closed according to the rules you give us.
Customer care support
Second-level requests that require checks on the systems.
Data quality
Duplicates, master data, alignment between systems, reports on rejects.
Automation
We are an IT company: where possible we remove the manual step instead of repeating it every time.
Frequently asked questions
What is the difference from IT outsourcing?
IT outsourcing manages the systems; back office manages the work carried out with those systems. The two services can also be entrusted together.
Who accesses our data?
Identified people, with personal and traceable accounts that can be revoked at any time.
How is personal data protected?
The service falls within the ISO/IEC 27001:2022 certification and data is processed as data processor under GDPR.
Which process takes the most time?
Describe it to us: we assess whether it is worth outsourcing, automating or leaving as it is.
Let’s talk about the process